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Documentation, AI policy, operations, and product updates. Written by clinicians and engineers on the team.

2026

22 entries
  1. BH operations 3 min read · By Faisal Rafiq, MD

    What do I document while a patient waits months for a psychiatrist?

    Write what you can do in this visit, what you cannot, who else is on the team, and the bridge. A waitlist is not a treatment plan.

  2. Documentation 3 min read · By Faisal Rafiq, MD

    What does an adult ADHD note need besides a screening score?

    A positive screen is not a diagnosis. Document impairment, childhood history, comorbidity, prior trials, and why this visit's plan is a stimulant, a non-stimulant, or a wait.

  3. Documentation 3 min read · By Faisal Rafiq, MD

    How do I talk about SSRIs when the internet is having another fight?

    Stay with this person: why they started, what helped, what hurt, and what you are doing now. Do not litigate a newspaper essay in the assessment.

  4. Compliance & AI policy 3 min read · By Faisal Rafiq, MD

    Should I tell patients the AI scribe is on if they never ask?

    Yes. A Healthwatch survey found most patients had no idea a scribe was listening, and comfort dropped once the visit was about mental health. Silence is not consent.

  5. Documentation 3 min read · By Faisal Rafiq, MD

    How should I document a psychedelic-therapy question before anything is approved?

    The FDA held a hearing, not an approval. Quote what they used or want, separate underground use from a clinical recommendation, and write the advice you actually gave.

  6. Documentation 3 min read · By Faisal Rafiq, MD

    How do I document a 988 handoff so the chart still holds?

    988 is a resource, not a discharge. Write what you assessed, what you told them to call, whether they agreed, and who you still are for them after they hang up.

  7. BH operations 3 min read · By Faisal Rafiq, MD

    Which sentences in a behavioral health note actually prevent a denial?

    A reviewer needs today's problem, what you did, why a licensed person had to do it, and a plan that matches. Those four sentences beat a long, fluent note.

  8. Compliance & AI policy 3 min read · By Faisal Rafiq, MD

    Does the 2027 Medicare fee schedule change what I write in a psychotherapy note?

    The proposed CY 2027 rule extends mental-health telehealth through 2027 and moves some timed-code values. It does not invent a new note. A few sentences you should already have still do the work.

  9. BH operations 3 min read · By Faisal Rafiq, MD

    Why are mental health visits still around 40 percent virtual?

    The rest of medicine gave telehealth back. Behavioral health did not, because the product is the conversation. The note still has to say where everyone was.

  10. Documentation 3 min read · By Faisal Rafiq, MD

    How do I write a cross-taper so covering clinicians can follow it?

    Day-index the outgoing drug and the incoming one. 'Cross-taper as discussed' is how a patient ends up on two full doses, or on neither.

  11. BH operations 3 min read · By Faisal Rafiq, MD

    What should a MAT note include on a day the country is talking about overdose?

    International Overdose Awareness Day does not change the billing rules. Last use, naloxone, the dose you sent, and the intervention you actually did still have to be in the chart.

  12. BH operations 3 min read · By Faisal Rafiq, MD

    How old can an unsigned note get before it is a different problem?

    A draft from this morning is a workflow. A draft from Tuesday is a liability with better grammar. Forty-eight hours is the line I tell clinics to treat as overdue.

  13. Documentation 3 min read · By Faisal Rafiq, MD

    What belongs in a lithium note if the kidneys are the story?

    IGSLi/ISBD puts the risk at mild-to-moderate CKD, not dialysis. The note has to show the level, the eGFR trend, and that you asked about thirst.

  14. Documentation 3 min read · By Faisal Rafiq, MD

    When is an OCD medication trial actually a failed trial?

    CANMAT-ICOCS now wants 12 weeks at a tolerated high dose before you call an SSRI a failure. Most notes I review call it at week six.

  15. Documentation 3 min read · By Faisal Rafiq, MD

    How do I document a ketamine conversation that is not a prescription?

    Write what they used, what you advised, and what you did not start. Do not let a clinic ad or a hallway rumor become a treatment plan in the chart.

  16. Documentation 3 min read · By Faisal Rafiq, MD

    What I check before I sign an AI note

    A draft can be fluent and still be wrong in the places I am responsible for. This is the pass I do before my name goes on it.

  17. Documentation 3 min read · By Faisal Rafiq, MD

    Stop copy-forwarding the mental status exam

    A pasted MSE is how a stable paragraph survives a week that was not stable. Here is what I still write myself, and what I let a draft start.

  18. BH operations 3 min read · By Ryan Yannelli

    When I would turn the ambient scribe off

    A listener in the room is the wrong tool for some visits. These are the ones where I tell people to type, or to wait.

  19. Documentation 3 min read · By Ryan Yannelli

    The intake note is where the chart goes wrong

    Follow-up notes inherit the first visit. If the intake is thin, later denials and confused covering clinicians start there.

  20. BH operations 3 min read · By Ryan Yannelli

    What payers mean by a golden thread in behavioral health notes

    Golden thread is not a slogan. It is whether a reviewer can follow this visit from the problem, through what you did, to why the next visit is still necessary.

  21. BH operations 3 min read · By Ryan Yannelli

    Ambient scribe, dictation, or type it later: what actually changes

    Ambient listening, dictation, and typing after clinic are different jobs. Here is how each fails in a psychiatry or therapy day, and when I would still pick it.

  22. Documentation 3 min read · By Ryan Yannelli

    What belongs in a telehealth psychiatry note that an office note can skip

    Payers and boards still treat video visits as a different setting. These are the fields I see missing when a telehealth chart gets pulled.

2025

10 entries
  1. Compliance & AI policy 3 min read · By Ryan Yannelli

    Do you need patient consent to use an AI scribe?

    If a tool is listening to the visit, treat it like a recording. Here is the consent conversation I tell practices to have before they turn one on.

  2. BH operations 3 min read · By Faisal Rafiq, MD · Updated May 2026

    What new clinicians used to need years of volume to notice

    New psychiatrists and therapists get pattern flags, documentation checks, and longitudinal context that used to take years of volume to notice.

  3. Product updates 3 min read · By Faisal Rafiq, MD · Updated May 2026

    The covering clinician should see what you already know

    AI patient timelines keep med trials, life events, and risk history available for the covering clinician, not only the person who wrote the first note.

  4. Compliance & AI policy 3 min read · By Faisal Rafiq, MD · Updated Sep 2026

    Supervision between sessions, without leaking PHI

    Trainees need feedback between supervision sessions. A HIPAA-safe review of drafts beats Reddit threads and group texts.

  5. Product updates 3 min read · By Faisal Rafiq, MD · Updated May 2026

    Medication history a busy clinic cannot keep in one head

    AI can reconstruct medication history, side-effect patterns, and practice-level prescribing that a busy psychiatry clinic cannot keep in one head.

  6. Compliance & AI policy 3 min read · By Faisal Rafiq, MD · Updated May 2026

    What auditors look for in a behavioral health note

    Payers want medical necessity, add-on psychotherapy content, scales, and matching CPT codes. AI can catch those gaps before you sign.

  7. Product updates 3 min read · By Faisal Rafiq, MD · Updated Sep 2026

    ESA letters, FMLA, and prior auths from the chart

    Nextvisit drafts ESA letters, FMLA packets, and prior authorizations from the chart for clinician review.

  8. BH operations 3 min read · By Faisal Rafiq, MD · Updated May 2026

    How AI supports psychiatry and therapy

    AI supports structured documentation, longitudinal review, and insurance formatting. Clinicians use this information to make clinical decisions.

  9. Documentation 3 min read · By Ryan Yannelli · Updated Sep 2026

    Notes that finish during the visit

    Nextvisit reduces provider administrative time by 68% on average, drafts structured notes, suggests codes, and exports to the EHR.

  10. Documentation 3 min read · By Ryan Yannelli · Updated May 2026

    Progress notes that write during the visit

    Automated progress notes capture the encounter as it happens and write a structured record into the EHR, so the chart is not rebuilt after clinic.

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