1. Introduction
This Cookie Policy explains how Nextvisit AI Inc ("Nextvisit," "we," "us," or "our") uses cookies and similar tracking technologies on our website, platform, and applications (collectively, the "Service"). This policy should be read alongside our Privacy Policy, which provides additional information about how we collect and use your personal information.
By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. You can manage your cookie preferences at any time using our control or through your browser settings.
2. What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.
Cookies can be "first-party cookies" (set by us directly) or "third-party cookies" (set by a third party, such as an analytics or advertising provider). Cookies can also be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).
In addition to cookies, we may use similar technologies such as web beacons (also known as pixel tags or clear GIFs), local storage, and other tracking technologies that function similarly to cookies.
3. How We Use Cookies
We use cookies to collect information about how you interact with our website and to remember you. This information helps us improve and customize your browsing experience, analyze site performance, and for analytics and metrics about our visitors both on this website and other media.
Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may negatively impact your experience on the site and limit the services we are able to provide.
4. Types of Cookies We Use
We use the following categories of cookies on our Service:
a. Necessary Cookies (Always Active)
These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Necessary cookies enable core functionality such as:
- User authentication and secure login sessions;
- Remembering your cookie consent preferences;
- Security features to protect against unauthorized access;
- Load balancing to ensure website availability; and
- Shopping cart and checkout functionality (where applicable).
You can set your browser to block or alert you about these cookies, but some parts of the site will not function properly without them. These cookies do not store any personally identifiable information.
b. Analytics Cookies (Optional)
These cookies help us understand how visitors engage with our website. We use a set of cookies to collect information and report site usage statistics. The data collected helps us improve our Service by understanding which pages are most popular, how users navigate the site, and where users may encounter errors.
Analytics cookies may collect information such as:
- Pages visited and time spent on each page;
- Links clicked and navigation paths;
- Error messages encountered;
- Browser type and device information; and
- General geographic location (country or city level).
In addition to reporting site usage statistics, data collected by analytics cookies may also be used, together with some of the advertising cookies described below, to help show more relevant ads across the web and to measure interactions with the ads we show.
We use the following analytics services: Google Analytics, Mixpanel, and Segment. You can opt out of analytics cookies through our control.
c. Advertisement Cookies (Optional)
We use cookies to make our ads more engaging and valuable to site visitors. These cookies may be set through our site by our advertising partners.
Common applications of advertisement cookies include:
- Selecting advertising based on what is relevant to you;
- Improving reporting on ad campaign performance;
- Avoiding showing ads you have already seen;
- Limiting the number of times you see an ad; and
- Measuring the effectiveness of advertising campaigns.
These cookies may be used by advertising partners to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
We may use advertising and marketing services from providers such as Apollo.io and HubSpot. You can opt out of advertisement cookies through our control.
d. Functionality Cookies (Optional)
We use a set of cookies that are optional for the website to function. They are usually only set in response to information provided to the website to personalize and optimize your experience.
Functionality cookies enable features such as:
- Remembering your preferences and settings;
- Remembering your chat history with customer support;
- Personalizing content based on your usage patterns;
- Remembering form data you have previously entered; and
- Enabling enhanced features and personalization.
If you do not allow these cookies, some or all of these features may not function properly. You can opt out of functionality cookies through our control.
5. Specific Cookies We Use
The following table provides more detail about the specific cookies we use and their purposes. This list may not be exhaustive and may be updated from time to time as we add new features or work with new service providers.
| Cookie name | Provider | Category | Purpose |
|---|---|---|---|
session_id |
Nextvisit | Necessary | User authentication |
cookie_consent |
Nextvisit | Necessary | Stores cookie preferences |
_ga, _gid |
Google Analytics | Analytics | Site usage analytics |
mp_* |
Mixpanel | Analytics | Product analytics |
ajs_* |
Segment | Analytics | Customer data platform |
__hs*, hubspot* |
HubSpot | Advertisement | Marketing automation |
nv-id |
Nextvisit Help Center | Necessary | Support visitor identity and conversation history |
__cf_bm |
Cloudflare | Necessary | Bot protection/security |
Cookie names with asterisks (*) indicate a family of cookies that share
a common prefix.
6. Managing Your Cookie Preferences
Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time using the control (also available from the site footer).
If you decline cookies, your information will not be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. The following addresses provide information on how to manage cookies in common browsers:
- Google Chrome:
chrome://settings/cookies - Mozilla Firefox:
about:preferences#privacy - Apple Safari:
Preferences > Privacy - Microsoft Edge:
edge://settings/privacy
Please note that if you disable cookies, some features of our Service may not function properly.
Opt-Out Tools
You can also opt out of certain third-party cookies using the following tools:
- Google Analytics Opt-out: tools.google.com/dlpage/gaoptout
- Network Advertising Initiative: optout.networkadvertising.org
- Digital Advertising Alliance: optout.aboutads.info
7. Do Not Track Signals
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Because there is no common industry standard for recognizing or honoring Do Not Track signals, our website does not currently respond to Do Not Track signals. However, you can manage your cookie preferences using the methods described above.
8. Third-Party Cookies
Some cookies on our website are set by third parties whose services we use. These third parties may use cookies to collect information about your online activities over time and across different websites. We do not control these third-party cookies, and their use is governed by the privacy policies of the respective third parties.
For more information about the third-party services we use, please see Section 6 of our Privacy Policy, which lists our third-party integrations and service providers.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
10. Contact Information
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
By chat: https://docs.nextvisit.app (recommended)
By email: hello@nextvisit.ai
By phone: +1 (844) 685-2295 (9 AM to 4 PM EST, Monday through Friday)
Mail:
Nextvisit AI Inc
C/O Ryan Yannelli
108 W 39th St
Ste 1006 #1120
New York, NY 10018
This Cookie Policy was last updated on December 18, 2025, and is effective immediately.