New York, NY - May 7, 2025 - Nextvisit Inc. has been accepted into Intercom’s Early Stage Startup Program. The program gives the company’s support infrastructure the capacity to scale alongside a user base that has been growing fastest among therapists, counselors, and other non-prescribing clinicians.
Within a few days of joining, Nextvisit launched a fully integrated help center, live chat support, a product updates feed, and automated ticket resolution using Intercom’s Fin AI. Providers can now get answers without waiting on the team, and the team can stay focused on product development.
“This came at the perfect time,” said Faisal Rafiq, CEO and Co-founder of Nextvisit AI. “Our user base is expanding fast, and Intercom lets us deliver solid support without slowing down the pace of development.”
Nextvisit’s AI scribe automatically generates accurate SOAP notes from patient conversations. It reduces documentation time by up to 70 percent, giving clinicians more time with patients and less time typing.
“We are building for real-world problems,” said Ryan Yannelli, CTO and Co-founder. “Intercom lets us handle support at scale while staying focused on what providers actually need from the product.”
To learn more, visit https://nextvisit.ai/about