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Workspace and billing

Activity Log

Track every action in your workspace for compliance and management oversight.

Table of contents

The Activity Log is a record of every action taken within your Nextvisit workspace. It captures user activity, system access, and data interactions for compliance and oversight.

How to access the Activity Log

  1. Click your profile icon in the bottom left sidebar
  2. Select Activity Log from the popover menu

What is tracked

  • Chart views: Every time a patient chart is accessed
  • Patient records: All patient record interactions
  • Sign-in activity: Successful login attempts
  • Failed sign-ins: Unsuccessful login attempts
  • API usage: All API interactions and data exchanges
  • User details: Who performed each action
  • Timestamps: When each activity occurred
  • Access details: What specific information was accessed

Understanding log entries

Each entry includes the action type, the team member who took the action, a timestamp, and details about what was accessed or modified. Note that viewing the log itself generates entries, so you’ll see some logging activity mixed in with actual user actions.

Exporting activity data

To request a CSV export for compliance purposes or deeper analysis:

  1. Contact Nextvisit support
  2. Provide your workspace name
  3. Specify the date range you need
  4. Allow 2-3 business days for processing

Use cases

  • Compliance audits: Demonstrating proper access controls and data handling
  • Security monitoring: Identifying unusual access patterns or failed logins
  • Usage analysis: Understanding how your team uses the platform
  • Incident investigation: Tracking specific actions when issues arise
Did this help?

If something is still not working, the team is one email away.

Email hello@nextvisit.ai with the encounter ID, your workspace, and what you were trying to do. Real responses in hours, not days.

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