Nextvisit AI Launches Intercom Help Center and Live Chat
Nextvisit joined Intercom's Early Stage Startup Program and launched a help center, live chat, product updates, and Fin AI ticket resolution.
New York, NY - May 7, 2025 - Nextvisit Inc. has been accepted into Intercom’s Early Stage Startup Program. The program scales support as the user base grows among therapists, counselors, and other non-prescribing clinicians.
Within a few days of joining, Nextvisit launched a help center, live chat, a product updates feed, and automated ticket resolution using Intercom’s Fin AI. Providers can get answers without waiting on the team.
“This came at the perfect time,” said Faisal Rafiq, CEO and Co-founder of Nextvisit AI. “Our user base is expanding fast, and Intercom lets us deliver solid support without slowing down the pace of development.”
Nextvisit’s AI scribe generates SOAP notes from patient conversations.
“We are building for real-world problems,” said Ryan Yannelli, CTO and Co-founder. “Intercom lets us handle support at scale while staying focused on what providers actually need from the product.”
To learn more, visit https://nextvisit.ai/about