Privacy Policy

Privacy Policy

Welcome to Nextvisit, Inc. (hereinafter referred to as "Nextvisit"). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines how we collect, process, store, and share user data when you use our website, https://nextvisit.app ("Nextvisit AI").

By accessing or using our services, you agree to the terms and practices outlined in this Privacy Policy. Should you have any questions or concerns, we are here to help.

1. Contact Information

Nextvisit, Inc.
120 Broadway Amityville, NY 11701

Email us at: hello@nextvisit.ai
Call us at: +1 (631) 545-0010

We welcome any questions or feedback about this Privacy Policy or any other complaints you may have regarding our services.

2. Data Collection and Usage

To provide and improve our services, Nextvisit collects a variety of data from users for various purposes:

2.1 Debugging and Troubleshooting

We collect information such as username, email, IP address, session data, and browser information. This helps us identify and resolve technical issues, enhancing your user experience. Although page content is gathered for debugging purposes, any personally identifiable information (PII) is masked to ensure your privacy.

2.2 AI Model Training and Service Improvement

We collect, process, and use any encounter data you provide to improve our AI models, technology, and services. This data aids in making our AI smarter and more efficient, ultimately offering you better service. Rest assured, this data is not sold to third parties.

2.3 Marketing Purposes

Occasionally, we may use your information for our marketing efforts to keep you informed about new features, updates, and other offerings. If you prefer not to receive these communications, you can easily opt out by updating your profile settings or emailing us at optout@nextvisit.ai.

Please note that users are responsible for reviewing AI-generated content arising from their transcriptions. Nextvisit holds no responsibility for inaccuracies or errors in AI-generated content.

3. Support Services

Nextvisit is dedicated to providing exceptional support to its users:

3.1 Priority Support

Paid users benefit from priority support for a duration of up to 60 days from their last wallet reload, provided their wallet balance remains greater than $100.

3.2 Standard Support

Standard support is accessible to all users to ensure concerns and issues are addressed in a timely manner.

4. Third-Party Providers

For our operations, we collaborate with several reputable third-party providers. These partnerships enable us to offer robust and efficient services. While not all providers are disclosed due to NDAs and proprietary technology agreements, the following are notable providers we work with:

  • IBM

  • OVH

  • Hivelocity

  • Laravel Forge

  • Envoyer

  • SentryIO

These providers assist us in storing, sharing, and processing your data for essential non-marketing purposes.

5. Service Availability

Nextvisit AI's services are presently available exclusively within the United States. We strive to ensure our services are reliable and accessible within this jurisdiction.

6. Account Restrictions

To maintain the integrity of our services, certain account restrictions apply:

  • Users are allowed to hold only one account with Nextvisit AI.

  • Companies must register as a new "Team" within a user's account.

  • Nextvisit reserves the right to suspend or terminate any account found to be abusing the system or violating our policies.

7. Data Loss

While we endeavor to keep your data secure, Nextvisit cannot be held responsible for any data loss. We recommend that you regularly back up important data and review our terms for guidance on best practices.

8. Liability Release

By using our services, you agree to hold harmless and release Nextvisit, Inc. from any and all liabilities. We strive to provide the best possible service; however, certain circumstances may be beyond our control.

Changes to This Privacy Policy

Nextvisit reserves the right to update or change this Privacy Policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after any modifications signifies your acceptance of the updated terms.

Thank you for using Nextvisit AI. We value your trust and are committed to safeguarding your privacy.