--- title: Built-in telehealth | Nextvisit description: Native video visits inside the Nextvisit workspace. The patient joins from a link. AriaMD transcribes both sides, and telehealth place of service is on the claim when you sign. url: "https://nextvisit.ai/telehealth" type: static generatedAt: "2026-09-21T03:14:00.649Z" --- Built-in telehealth # The visit stays in Nextvisit. Start a video visit from the encounter; AriaMD transcribes both sides and adds the telehealth place of service when you sign. [Start in minutes](https://nextvisit.app/register) [Book a demo](https://nextvisit.cal.com/ryan/demo) Early beta. If your clinic does not have it yet, request access from the banner in the app. Patients join in the browser. You do not need a second video license. The visit uses the same workspace boundary as the chart. WorkspaceTelehealth / Visit** Live ****** HD Marcus Hayes**************You · Dr. ColeLive transcriptionAriaMDDr. Cole03:03:50 PMHow have you been since our last visit?Marcus03:03:58 PMBetter, mostly. Sleep is up to about six hours most nights.Dr. Cole03:04:06 PMAny side effects from the sertraline at the new dose?Marcus03:04:14 PMA little nausea the first week. It settled down after that.Marcus03:04:22 PMSteadier. Six or seven most days. Both sides captured at line level Telehealth · SOAP Note (2026)** Note drafting live Click Waiting room and In session to see both surfaces. Sample patient and transcript, drawn to match the recorder mocks on this site. 1. Step one ### Start the visit from the encounter. Pick the patient and the template, then start a Nextvisit visit instead of opening a second video app. Service location is Telehealth from the first field, so place of service is set before the visit starts. - The same patient and template as an in-person visit - Service location set to Telehealth on the encounter - A browser join link you can send in a click - No Zoom or Doxy license for the visit itself WorkspaceEncounterNew encounterNot startedMHMarcus HayesDOB 8/14/1985 · Aetna PPOScheduled 3:00 PMTemplateSOAP Note (2026)Service locationTelehealthPOS + modifier Set by visit Visit typeEstablished · follow-upPatient join linkBrowser · nothing to installnextvisit.app/j/9f4-2kd 1. Step two ### The patient joins. You admit when you are ready. Patients open the link in a supported browser and test camera, microphone, and speaker in a green room. The waiting room shows you who is ready and whether their devices work. - Green room with camera, mic, and speaker test - Waiting room with device, browser, and connection detail - Admit when you are ready - Patients do not install an app WorkspaceTelehealth / Visit MH **Marcus HayesReady to join · waiting 01:141 waiting - CameraAllowed · 720p - MicrophoneAllowed · default input - ConnectionChrome on iPhone · strong Live transcriptionAriaMD Waiting for admit ********Telehealth · SOAP Note (2026)** Note drafts on start 1. Step three ### You talk. AriaMD writes. The audio is in the visit, so both sides transcribe at line level instead of arriving as speaker bleed. Mid-visit scales and staged codes work the same way they do in an in-person session. - Both sides captured at line level - Timestamped transcript beside the video - In-call chat, file share, and background blur - Scales scored from the live transcript WorkspaceTelehealth / Visit** Live ****** HD Marcus Hayes**************You · Dr. ColeLive transcriptionAriaMDDr. Cole03:03:50 PMHow have you been since our last visit?Marcus03:03:58 PMBetter, mostly. Sleep is up to about six hours most nights.Dr. Cole03:04:06 PMAny side effects from the sertraline at the new dose?Marcus03:04:14 PMA little nausea the first week. It settled down after that.Marcus03:04:22 PMSteadier. Six or seven most days. Both sides captured at line level Telehealth · SOAP Note (2026)** Note drafting live 1. Step four ### The note and claim carry telehealth fields. The SOAP draft lands on the encounter with place of service and telehealth modifiers filled in. Review and sign. - SOAP draft on the encounter - POS 10 or 02 from where the patient actually sat - Modifier 95 attached when the payer wants it - Consent stored as a field, not as free text WorkspaceEncounter / BillingEncounter · billingReady to signMHMarcus HayesDOB 8/14/1985 · Aetna PPO00:18:42Service locationTelehealthSelected on the encounterPlace of service10Patient's home Set by visit Modifier95Synchronous video Set by visit ConsentConfirmedMay 8, 2026 · 3:02 PM Set by visit Not at home → **POS 02** Claim previewDrafts on sign99214*+95*F33.1F41.1POS 10 Editable until signed - ### The visit runs in the chart Start video from the encounter. You do not need a Zoom or Doxy account. Patient, note, and claim stay on one record. No second video license - ### Waiting room and a join link Send a link. The patient waits in the browser on a phone or laptop. You admit when you are ready. They do not install anything. Nothing for the patient to install - ### AriaMD transcribes both sides Both sides transcribe at line level because the audio never leaves the visit. Scales and staged codes run the same way they do in the room, and the SOAP draft builds while you talk. Both sides, line level Workspace auth, the BAA, and US hosting match the rest of Nextvisit. The visit is live. The transcript and the note are the record. - HIPAA - SOC 2 Type II - BAA - US-hosted Service location is the same field that filters the panel and fires Service Location Assigned automations. Built-in visits assign Telehealth and choose POS 10 or 02 from where the patient actually is. Modifier 95 attaches when the payer wants the synchronous-video flag. [Insurance and billing](/insurance-and-billing) [Template library](/templates) WorkspaceEncounter / BillingEncounter · billingReady to signMHMarcus HayesDOB 8/14/1985 · Aetna PPO00:18:42Service locationTelehealthSelected on the encounterPlace of service10Patient's home Set by visit Modifier95Synchronous video Set by visit ConsentConfirmedMay 8, 2026 · 3:02 PM Set by visit Not at home → **POS 02** Claim previewDrafts on sign99214*+95*F33.1F41.1POS 10 Editable until signed Already on Zoom or Doxy ## The recorder still captures Zoom and Doxy calls. Clinics keep Zoom for hospital contracts, groups, and interpreter sessions. Start the outside call, turn on Telehealth Mode in session setup, and share the tab with audio. - Line-level patient audio from the call tab (Zoom, Doxy, Teams, Google Meet) - Mic and tab audio mixed in the browser before transcription - Per-session toggle on the Session Information screen - Note workflow and templates stay on the same encounter [Telehealth Mode on the recorder](/recorder#telehealth) Prefer a written walkthrough? [Recording a session](/help/recording-a-session) covers the share-picker path in the help center. WorkspaceRecorder / Session setupSession InformationSOAP Note (2026)Session setupConfigure patient and session details.Telehealth mode When recording starts, pick "Share system audio" or "Share tab audio" in the browser prompt so both sides of the visit are captured. Tip: Select "Share system audio" or "Share tab audio" when prompted Patient NameMHMarcus HayesDOB 8/14/1985Pre-session Contexti Medications, allergies, and relevant patient information. **Date:** Fri May 08 2026**Provider:** Dr. Lauren Cole**Patient:** Marcus Hayes (Male)**DOB:** 8/14/1985 | Medication | Sig | Started | Prescriber | | --- | --- | --- | --- | | Acamprosate | 666mg BID | 11/01/23 | Katie | ### Built-in telehealth is a video visit that runs inside the Nextvisit workspace. You start it from the encounter and send the patient a browser link. AriaMD transcribes both sides and drafts the note, and place-of-service plus telehealth modifiers go on the claim when you sign. You do not need a separate Zoom or Doxy account for the visit itself. ### No. The join link opens in a modern browser on a phone, tablet, or laptop. Camera and microphone permission is the only prompt they see. ### Built-in telehealth is the video visit itself: waiting room, camera, and audio run in Nextvisit. Telehealth Mode captures patient audio from a Zoom, Doxy, Teams, or Meet tab and mixes it with your microphone. Use Telehealth Mode when the clinic keeps an outside video app. ### Yes. Built-in telehealth runs in the same workspace boundary as the chart: HIPAA, SOC 2 Type II, a BAA by default, and US hosting. Nextvisit stores the transcript and note, without a copy of the video call. ### The encounter carries a Telehealth service location, which sets place of service 10 (patient at home) or 02, and attaches modifier 95 when the payer requires it. Signed encounters with ICD-10 codes auto-create claims. ### Yes. Transcription, scale scoring, and code staging run the same way they do for an in-person recorder session. Both sides are captured at line level because the audio is already in the visit, not playing through a speaker. ### Clinicians should use a current desktop Chromium browser: Chrome, Edge, Brave, Arc, or Opera. Patients can join from those or from current Safari on iOS. Firefox works for most patients. ### No. You remain responsible for being licensed in the state where the patient is sitting. Nextvisit documents the visit, the consent, and the place of service. It does not replace a compact, a license, or a payer contract. ### It is in early beta and gated per workspace. If you do not see Telehealth under Apps, a banner in the product lets you request access. Clinics that already have it have the waiting room, green room, in-call chat, and file share described here. See it on a visit ## One mock visit, one note in your template. Book fifteen minutes. We start a mock visit, admit a sample patient, and show the note and the claim fields that come with it. [Book a demo](https://nextvisit.cal.com/ryan/demo) [Talk to sales](mailto:hello@nextvisit.ai) Live in 2 weeks or less BAA signed by default