---
title: Nextvisit AI Launches Intercom Help Center and Live Chat | Nextvisit
description: Nextvisit joined Intercom's Early Stage Startup Program and launched a help center, live chat, product updates, and Fin AI ticket resolution.
url: "https://nextvisit.ai/news/nextvisit-ai-joins-intercom-startup-program-accelerates-support-capabilities-to-meet-growing-demand-in-behavioral-health-tech"
type: static
generatedAt: "2026-09-04T06:55:45.750Z"
---

Press release
# Nextvisit AI Launches Intercom Help Center and Live Chat

Nextvisit joined Intercom's Early Stage Startup Program and launched a help center, live chat, product updates, and Fin AI ticket resolution.
       Press release /  Published May 8, 2025
*New York, NY - May 7, 2025* - Nextvisit Inc. has been accepted into Intercom’s Early Stage Startup Program. The program scales support as the user base grows among therapists, counselors, and other non-prescribing clinicians.

Within a few days of joining, Nextvisit launched a help center, live chat, a product updates feed, and automated ticket resolution using Intercom’s Fin AI. Providers can get answers without waiting on the team.

“This came at the perfect time,” said **Faisal Rafiq**, CEO and Co-founder of Nextvisit AI. “Our user base is expanding fast, and Intercom lets us deliver solid support without slowing down the pace of development.”

Nextvisit’s AI scribe generates SOAP notes from patient conversations.

“We are building for real-world problems,” said **Ryan Yannelli**, CTO and Co-founder. “Intercom lets us handle support at scale while staying focused on what providers actually need from the product.”

To learn more, visit [https://nextvisit.ai/about](https://nextvisit.ai/about)

## More from the newsroom.

 - [Press release Nextvisit AI Releases MAT Note for Addiction Providers Nextvisit released a MAT Note that puts medication compliance, toxicology results, counseling progress, and regulatory requirements in one view.](/news/nextvisit-ai-helps-addiction-providers-deliver-better-care-not-just-paperwork)
- [Product update The Checkup - August 27th, 2026 (v2.334.0) Nextvisit's August 27, 2026 release ages unsigned notes, adds Last time and a cross-titration advisor, plus Talk to Aria and a telehealth beta request.](/news/the-checkup-august-27-2026)
- [Product update The Checkup - August 21st, 2026 (v2.325.0) Nextvisit's August 21, 2026 release rebuilds prescribe as a this-visit pad, imports a record during patient create, and redesigns sign-in.](/news/the-checkup-august-21-2026)
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