How Long Is Recorded Audio Stored?

Understanding audio storage duration and security for your clinical documentation.

Storage duration depends on which recording method you use.

Session recorder and mobile app

Audio is stored for 30 days from the date of recording.

Live transcription mode

Audio is not saved. Transcription happens in real time with no storage.

Downloading audio files

To keep a recording beyond 30 days:

Navigate to the session
Click the Audio tab
Select the download option

Once you download a file, you are responsible for its security and compliance with local laws, regulations, and your organization’s data policies. Nextvisit cannot track or manage downloaded files.

Security

All stored recordings are protected with AES-256-CBC encryption.

Best practices

Download important recordings before the 30-day window closes, only if you need them long-term
Store downloaded files according to your organization’s data retention policies